Last updated Nov 5, 2025
At WKNOW, your privacy is our top priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and share your data. This Privacy Policy explains how we handle your information when you visit our website, use our services, or interact with us in any way.
1. Information We Collect
We may collect personal and non-personal information from you in several ways:
A. Personal Information
When you register, subscribe, contact us, or use our services, we may collect details such as:
- Full name
- Email address
- Phone number
- Billing or payment information (if applicable)
- Account login credentials
B. Non-Personal Information
We also collect data automatically through cookies, analytics tools, and server logs, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and improve our services
- Personalize your experience with WKNOW
- Communicate with you, including customer support or promotional messages
- Process transactions securely
- Analyze trends and website performance
- Comply with legal obligations
We will never sell or rent your personal data to third parties.
3. Cookies and Tracking Technologies
WKNOW uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and improve our website’s functionality.
You can manage or disable cookies through your browser settings, but some parts of our website may not function properly without them.
4. How We Protect Your Data
We use industry-standard security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. These include:
- Secure servers and encrypted connections (SSL)
- Regular monitoring and system updates
- Restricted data access to authorized personnel only
However, please note that no online transmission or storage method is 100% secure, and we cannot guarantee absolute data security.
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Trusted partners who help us operate our business (e.g., hosting, analytics, payment processing)
- Legal Authorities: When required by law or to protect our rights, users, or property
- Business Transfers: In the event of a merger, acquisition, or sale of assets
All third-party partners are obligated to protect your information in accordance with this Privacy Policy.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing emails or newsletters
- Restrict or object to certain data uses
- Withdraw consent at any time (where applicable)
To exercise these rights, please contact us at info@wknow.org.
7. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites or services. WKNOW is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If you believe your child has provided us with information, please contact us to have it deleted.
10. Updates to This Policy
WKNOW may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our website with a revised “Effective Date.” Please review it periodically.